Terms of Service

Last Updated: October 1, 2026

These Terms of Service ("Terms") govern your access to and use of the website, digital tools, and pilot shop services operated by Leonova101 Holdings Corporation (doing business as Leonova Aviation Co.). Throughout these Terms, the words "we", "us", and "our" refer to Leonova101 Holdings Corporation d/b/a Leonova Aviation Co. As Leonova Aviation Co. expands its offerings, these Terms apply to all current and future services provided on our platform.

By accessing our website, creating an account, or completing any transaction, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use any of our services.

1. General Website Use and Account Policies

• 1.1. Website Access: Our website is accessible and viewable by anyone, anywhere it is available.
• 1.2. Account Creation and Age Restrictions: You must be at least 13 years of age to create a general account on our platform. We collect email addresses and account information to save your data to our servers; therefore, individuals under 13 are legally prohibited from creating an account. If we discover that an account has been created by or for a user under the age of 13, we will immediately terminate the account and delete all associated data without notice.
• 1.3. Account Responsibilities: You are responsible for maintaining the security of your account and password. You agree to notify us immediately of any unauthorized access to your account. Leonova Aviation Co. is not liable for any loss or damage arising from your failure to protect your login credentials.

2. The Checklist Builder & Printing Services

This section applies specifically to the use of our online Checklist Builder (accessible via web and mobile app) and our custom checklist printing services.

• 2.1. Builder Eligibility: You must be at least 16 years of age (the standard minimum age for flight training) to use the Checklist Builder tool. If you are between the ages of 16 and 18, you represent and warrant that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
• 2.2. Intended Use: You agree to use our checklist builder and services only for lawful aviation purposes. The Checklist Builder is designed exclusively to be used by licensed pilots, student pilots in active training, or recognized aviation professionals.
• 2.3. Safety Warning: Our custom checklist tools are intended strictly for your own personal aviation use. We strongly advise against gifting or lending a custom-made checklist to another pilot. Doing so can be a safety risk, as the recipient may mistakenly believe they are using an official, manufacturer-approved document rather than a customized, unverified print.
• 2.4. Assumption of Risk: Aviation is an inherently demanding field. The ultimate responsibility for flight safety, regulatory compliance, and aircraft operation rests solely with the pilot in command. Because the Checklist Builder allows for the custom creation of data, Leonova Aviation Co. claims no responsibility or liability for the accuracy, completeness, or safety of the checklists you generate and print, to the fullest extent permitted by law.
• 2.5. Custom Print Refunds: Due to the highly personalized nature of our printed checklist services, we do not offer refunds for custom checklists. If your custom checklist arrives with a manufacturing defect or an error made solely on our behalf during printing, we will provide a free replacement.
• 2.6. User Content: You retain full ownership of the text and data you enter into the Checklist Builder. By submitting this information, you grant us a limited, non-exclusive license to store, process, format, and print it solely to provide the service to you. You confirm that you have the right to submit any data you enter into our tools.

3. Pilot Shop and Future Services

This section applies to purchases made from our physical pilot shop, including pilot gear and non-custom merchandise.

• 3.1. General Merchandise: All non-custom products sold by Leonova Aviation Co. are subject to availability. We stand by the quality of our gear.
• 3.2. Returns & Refunds: For physical gear and non-custom items purchased from our shop, returns are accepted within 30 days of purchase for items in original, unused condition. Please refer to our Returns & Refunds tab for full processing details.

4. Subscriptions, Verification, and Badges

This section applies to users participating in our premium subscription tiers or utilizing the Credential Verification Hub.

• 4.1. Subscription Tiers: We offer premium account subscriptions that unlock priority processing, free shipping, or other platform benefits. Subscription fees are billed automatically via Stripe. Subscriptions renew automatically at the then-current price and billing interval until canceled. Cancellation is easy and can be done at any time through your Account Management settings. We will provide advance notice before any price change goes into effect.
• 4.2. Credential Hub Verification: Subscribers may verify their real-world aviation status (e.g., Student Pilot, Licensed Pilot, Flight Instructor, ATP, Aviation Mechanic, or Flight School) to unlock specific ecosystem badges and discounts. Falsifying, tampering with, or misrepresenting aviation credentials is a severe violation of these Terms and will result in immediate account termination.
• 4.3. Modification of Benefits: The privileges, shop discounts, and specific perks associated with any subscription tier or verified badge may change from time to time without notice. However, your subscription price, billing terms, and cancellation rights will not change without advance notice.

5. Payments, Billing, and Taxes

• 5.1. Payment Processing: All payments processed through our website—whether for custom checklist printing, subscriptions, or shop purchases—are processed securely through Stripe on behalf of Leonova101 Holdings Corporation, doing business as Leonova Aviation Co.
• 5.2. Authorization and Third-Party Terms: By checking out, you authorize us and Stripe to charge your selected payment method. Any overdue balances or monthly installment plans are managed entirely by Stripe.
• 5.3. Taxes: State sales tax is calculated and charged based on the final delivery address of your order, varying by your local jurisdiction.

6. Geographic Restrictions and Shipping

Currently, Leonova Aviation Co. strictly serves the United States (including all U.S. states and territories).

• By placing an order, you agree that you will not request the delivery of items or services to locations outside of the U.S.
• International services or shipping are only available through prior special request and direct approval from our team.

7. Limitation of Liability

By using our services, you explicitly acknowledge and agree to the terms outlined in our Liability tab. Our digital tools and physical products are provided to assist you, but they do not replace formal flight training, an approved Aircraft Flight Manual (AFM), or a Pilot Operating Handbook (POH). Our digital tools are provided "as is" and "as available," and we are not liable for direct or indirect damages resulting from their use, to the fullest extent permitted by law.

8. Governing Law and Disputes

These Terms are governed by the laws of the State of North Carolina. To the extent permitted by law, any disputes arising out of these Terms or your use of our services must first be addressed through 30 days of good-faith informal resolution. If unresolved, the dispute will be settled by binding individual arbitration administered under AAA consumer rules, with a carve-out allowing either party to pursue claims in small claims court. Class actions and class arbitrations are waived. You have the right to opt out of this arbitration agreement within 30 days of accepting these Terms by contacting us at support@leonovaaviation.com.

9. Changes to Terms, Termination, and Severability

We may update these Terms from time to time by revising the "Last Updated" date at the top of this page. We will provide reasonable advance notice for any material changes. We reserve the right to terminate or suspend your account at any time for violations of these Terms. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

10. Contact Information

If you have any questions regarding these Terms or any of our specific policies, our team is ready to assist you at support@leonovaaviation.com.

Privacy Policy

Last Updated: October 1, 2026

Your privacy is important to Leonova101 Holdings Corporation (doing business as Leonova Aviation Co.). This policy outlines exactly what data we collect, how we protect it, and the strict limits we place on how it is used.

1. The Information We Collect

We collect only the information necessary to provide you with a seamless and functional experience across our website and applications.

• Account & Service Information: When you create an account, we collect basic details such as your name, email address, and saved checklists.
• Order Information: Our servers securely store the data that connects your account to our services, including shipping addresses, order numbers, and transaction details for checklist services and pilot shop purchases. Necessary order data is shared with Stripe (payment processor) and shipping carriers to fulfill your order.
• Credential Verification Data: If you choose to verify your pilot or mechanic status through our Credential Hub, you will be prompted to scan your ID or certificate via your device's camera.
• Website Usage Data (Analytics): If your cookie preferences allow it, we collect aggregated or pseudonymous usage data regarding how you interact with our website to help us improve performance. This includes page clicks, buttons pressed, and general engagement metrics strictly confined to your activity on our site.

2. How We Use Your Information

We draw a strict line between your personal account data and our website analytics.

• Functional Account Use: The personal data connected to your account (including your saved checklists and order history) is used solely for the functional operation of our services and apps. We use your data to provide and improve our services, process your orders, and communicate with you about your account. Internally, our team only accesses your name, email address, and specific order numbers strictly for functional purposes.
• AI Identity Verification: If you choose to verify your aviation credentials, we process an image of your pilot or mechanic certificate through OpenAI's API to verify it. We do not store the image on our servers, and we do not perform facial recognition. OpenAI may retain API data for a limited period under its own policies, which we do not control. We require users to give explicit consent (via a checkbox or confirmation prompt) before the camera step starts.
• UI & Experience Optimization: The aggregated or pseudonymous usage data we collect from website interactions is used exclusively to optimize your user experience, improve our user interface (UI), and make site navigation better. We do not attach this usage tracking to your personal identity or account information.

3. Service Providers & Infrastructure Partners

To keep Leonova Aviation Co. running safely and efficiently, we work with trusted service providers. Stripe processes payments, receiving only payment information. Shipping carriers deliver orders, receiving only what is needed for delivery (name and address). Both may use the data they receive under their own policies, which we do not control.

Our website is hosted and powered by Netlify, our backend database is managed by Neon, and our cloud operations and storage are routed through Cloudflare R2. These companies securely host the data and may process operational logs to ensure system reliability and security.

4. Opting Out & Data Preferences

We respect your right to control your personal data. Under privacy laws, you have the right to opt out of the "sale" or "sharing" of your personal information and to manage your tracking preferences.

We do not sell personal information, and we do not share it with third parties for their own advertising purposes. We use Google Analytics only to measure how the site is used. To the extent such analytics is treated as "sharing" under applicable privacy laws, users can opt out using the controls below, and changes are saved automatically:

5. Your Rights and Choices

You have the right to request access to or deletion of your personal data by emailing us at support@leonovaaviation.com. We retain personal data for as long as is reasonably necessary to fulfill the purposes outlined in this policy, maintain your account, satisfy legal obligations, and resolve disputes. Any changes to this policy will be announced by updating the "Last Updated" date at the top of this page and posting notice on our platform.

Limitation of Liability

Last Updated: October 1, 2026

Aviation is an inherently demanding field. Our digital tools and physical products are provided by Leonova101 Holdings Corporation (doing business as Leonova Aviation Co.) to assist you, but they do not replace formal flight training or official documentation.

1. Pilot in Command (PIC) Responsibility

The Pilot in Command holds ultimate responsibility for the safe operation of the aircraft at all times. Leonova Aviation Co. provides checklist building tools and gear as supplementary aids. They are not a substitute for an approved Aircraft Flight Manual (AFM) or Pilot Operating Handbook (POH).

2. Custom Checklist Services

• Supplemental Use & POH Verification: This checklist is a custom-manufactured supplemental tool and does not replace the official Pilot's Operating Handbook (POH) or Aircraft Flight Manual (AFM). You agree to build this checklist in accordance with official documentation.
• Content Liability: Leonova Aviation Co. is not liable for the final content of your custom order. You are solely responsible for the items you have selected or omitted. You acknowledge that missing critical procedures or adding non-standard items may cause operational distractions.
• Upon-Receipt Verification: You assume full responsibility to verify the physical checklist upon delivery and prior to first flight. You must confirm that no data was lost, omitted, or rendered illegible due to printing errors.
• Production Guarantee: Leonova Aviation Co. stands by the physical quality of the build. Manufacturing defects such as delamination or heavy lamination wrinkles qualify for a free replacement, which will be dispatched at no extra cost via your originally selected shipping speed.
• Final Sale & Payments: Due to the custom-manufactured nature of these checklists, all sales are final and returns are not accepted. However, you may contact support@leonovaaviation.com immediately after ordering to request a cancellation or modification if production has not yet begun.

3. Third-Party Manufacturing

We do not manufacture the third-party pilot gear sold in our shop. Therefore, we are not responsible for inherent product defects or ongoing manufacturer issues regarding those items. However, to ensure your ultimate satisfaction, if you receive broken or defective third-party gear, we will happily replace it free of charge, even if the fault is not on our end.

• Shipping Damage & Loss: We will gladly cover and replace any damage or loss caused directly by shipping and transit at no extra cost to you.
• Returns: We accept returns for physical pilot gear within 30 days of purchase for items in their original, unused condition. Please refer to the Returns & Refunds tab for more information.

4. "As-Is" Checklist Builder

Our online Checklist Builder is provided "as is" and "as available" strictly as a web tool to format and order physical checklist prints. Leonova Aviation Co. is not liable for data loss, service interruptions, or any direct or indirect damages resulting from inaccuracies in the text you input or the final printed layout you approve, to the fullest extent permitted by law.

Intellectual Property

Last Updated: October 1, 2026

Leonova101 Holdings Corporation (operating as Leonova Aviation Co.) respects intellectual property and expects our users to do the same.

1. Our Trademarks

We protect our brand identity. "Leonova Aviation" (Word Mark, Serial No. 99669556) and our associated logo mark (Serial No. 99669609) are the subject of pending applications filed with the United States Patent and Trademark Office (USPTO). We also claim common-law trademark rights in "Leonova Aviation Co." and "leonovaaviation" through their use in commerce, and these variations are covered by our same brand rights. You may not use our brand assets in any way that implies a false partnership, sponsorship, or endorsement.

2. Website Assets & Imagery

We own all custom icons, images, and visual content on our website, except where explicitly noted (such as third-party open-source elements). Unauthorized downloading, reproduction, or redistribution of our proprietary website assets is strictly prohibited.

3. Permitted Use

If you are an affiliate, journalist, or partner, you may use our name and logo strictly to refer to our services, provided you link back to our official website and do not alter the appearance of our logos.

4. Open Source Assets & MIT License

Certain graphical elements featured on this website (specifically the 3D emojis) are part of the open-source Fluent UI Emoji collection created by Microsoft Corporation.

Copyright © 2021 Microsoft Corporation. These assets are used under the MIT License:

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

You can also view the full license permission text on the official Open Source Initiative website. Leonova Aviation Co. makes no claim of ownership, endorsement, or affiliation regarding these specific graphical assets.

5. Copyright Complaints

If you believe that any content on our website infringes upon your copyright or intellectual property rights, please send notices to support@leonovaaviation.com with details of the claimed infringement.

6. Third-Party Trademarks & Social Media

The social media icons and corporate logos displayed in our website footer are the intellectual property and trademarks of their respective owners. Leonova Aviation Co. is not affiliated with, sponsored by, or endorsed by these entities.

• The WhatsApp logo is a trademark of Meta Platforms, Inc.
• The X (Twitter) logo is a trademark of X Corp.
• The Facebook and Instagram logos are trademarks of Meta Platforms, Inc.
• The TikTok logo is a trademark of Bytedance Ltd.
• The YouTube logo is a trademark of Google LLC.
• The Trustpilot logo is a trademark of Trustpilot A/S.

Returns & Refunds

Last Updated: October 1, 2026

Leonova101 Holdings Corporation, doing business as Leonova Aviation Co., is committed to providing high-quality products and services. Because our offerings range from highly personalized custom prints to standard pilot gear, our return policies vary strictly by product category.

1. Custom Checklist Prints

• Final Sale: Due to the highly personalized and custom-manufactured nature of our printed checklists, all sales are final and we do not offer refunds.
• Free Replacements: If your custom checklist arrives with a manufacturing defect (such as delamination, heavy lamination wrinkles, or physical printing errors made solely on our behalf), we will provide a free replacement. Replacements are processed and shipped at no extra cost to you using your originally selected shipping speed.
• Order Cancellations: You may request to cancel or modify a custom order only if production has not yet begun. Please contact our support team immediately after ordering to check your order status.

2. Pilot Gear & Physical Shop Items

• 30-Day Returns & Free Return Shipping: For physical, non-custom pilot gear purchased from our shop, we accept returns within 30 days of the original purchase date. Items must be returned in their original, unused condition to qualify for a refund. We pay return shipping on qualified returns.
• Defective Gear & Replacements: If you receive broken or defective third-party gear, we will happily replace it free of charge.
• Refund Processing: Refunds are issued to the original payment method through Stripe and are processed generally within 5 to 10 business days, depending on Stripe and your card issuer's normal processing timelines.
• Shipping Damage & Loss: If your physical gear is lost or arrives damaged as a direct result of transit, we will replace the affected items at no additional cost to you.

3. Initiating a Return or Claim

To start a return, request a replacement for a defective print or gear item, or inquire about order cancellations, please email us directly at support@leonovaaviation.com. Please include your name, order number, and a detailed description (with photos, if applicable) of the issue.